We will provide comprehensive services to customer’s satisfaction. With professional service skills and full service enthusiasm, Zhengzhou Zony Heavy Industries Cop. LTD., will provide customers with comprehensive and high-quality services to ensure that customers’ vehicles are under a good operating condition, to improve customers’ vehicle rate of operation, to increase value for customers, and to make customers trust the Yutong services.
As of the end of 2019, Yutong has had 200 chartered service stations and 320 authorized service outlets. Moreover, Yutong also sends service engineers and spare parts managers to reside in the key overseas markets and provide service to customers.
Yutong has set up five spare parts warehouses in Dubai, Russia, Panama, etc., and seven spare parts consignment warehouses in Pakistan, Nigeria, Singapore, China Taiwan, Saudi Arabia, Mexico, etc.
With regard to various warranty needs beyond the basic warranty period, Zony can provide after-sales service product solutions. Based on the daily service needs of customers’ vehicles and through the research of vehicles’ life cycle maintenance, the after-sales service product solutions have taken the customers’ pain points (high labor involvement, low vehicle operation rate, etc.) amid the operation and services into consideration, and developed products and solutions that can reduce customers’ operational & maintenance costs and improve the safety of vehicles by means of Zony’s internal resource advantage. The service product solutions include extended warranty of whole vehicles and assembly parts, extended warranty of wearing parts, specification upgrade, whole vehicle maintenance and other individual items.
For details, you can inquire local dealer or authorized service station, or directly contact account managers and/or service engineers.
